California utilities struggle to engage customers on climate change priorities - PRESS AI WORLD
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California utilities struggle to engage customers on climate change priorities

share-iconSunday, January 05 comment-icon2 weeks ago 5 views
News sources:
latimesLATIMES
California utilities struggle to engage customers on climate change priorities

Credited from: LATIMES

  • Electric utilities are prioritizing clean energy transitions, especially in Southern California, amid high demands on aging infrastructure.
  • Despite sustainability being essential to utility strategies, customer awareness of utilities' clean energy goals remains low, with only 22% aware of them.
  • A personal narrative highlights the difficulties in navigating utility offerings for energy-efficient systems, showing a disconnect between consumer needs and utility communication.
  • Utilities need to improve outreach and educate consumers on energy solutions to meet their sustainability targets and maximize customer engagement.
  • Effective communication and consumer buy-in are vital for utilities to achieve their environmental goals and enhance customer experiences.

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