Hong Kong dental clinics see 26% no-show rate following e-booking system launch - PRESS AI WORLD
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Hong Kong dental clinics see 26% no-show rate following e-booking system launch

share-iconPublished: Friday, January 03 share-iconUpdated: Friday, January 03 comment-icon11 months ago
News sources:
SCMP
Hong Kong dental clinics see 26% no-show rate following e-booking system launch

Credited from: SCMP

  • Hong Kong's public dental clinics experienced a **26.5% absence rate** during the initial days of an **online booking system's** rollout.
  • Out of **151 quota spots**, only **111 patients** were treated, while **40 individuals** missed their appointments without prior notice.
  • The absence rates varied from **19% to 33.3%**, with many older adults failing to attend their scheduled times.
  • The **Department of Health** is contemplating a **waiting list** system to better manage the number of service users.
  • Residents are urged to utilize the service responsibly, as many expressed confusion regarding the nature of the available dental services.

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