High Absence Rate of 26.5% Recorded in Hong Kong’s Public Dental Clinics After E-Booking Launch

World News

1 year ago

News sources:

Credited from: SCMP

Hong Kong's public dental clinics experienced an **absence rate of 26.5%** on the first two days after launching an **online booking system**.
The **Department of Health** reported that out of 151 quota appointments, **111 were attended**, indicating logistical challenges with the new system.
Reasons for absent patients included **forgetfulness** and lack of awareness that services are limited to emergency care.
Authorities are considering the **addition of a waiting list** mechanism to optimize bookings and service accessibility.
Critics highlighted the need for better communication and suggested measures for those who frequently fail to show up, emphasizing the importance of the service for **urgent dental needs**.

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