High Absence Rate of 26.5% Recorded in Hong Kong’s Public Dental Clinics After E-Booking Launch - PRESS AI WORLD
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High Absence Rate of 26.5% Recorded in Hong Kong’s Public Dental Clinics After E-Booking Launch

Credited from: SCMP

  • Hong Kong's public dental clinics experienced an **absence rate of 26.5%** on the first two days after launching an **online booking system**.
  • The **Department of Health** reported that out of 151 quota appointments, **111 were attended**, indicating logistical challenges with the new system.
  • Reasons for absent patients included **forgetfulness** and lack of awareness that services are limited to emergency care.
  • Authorities are considering the **addition of a waiting list** mechanism to optimize bookings and service accessibility.
  • Critics highlighted the need for better communication and suggested measures for those who frequently fail to show up, emphasizing the importance of the service for **urgent dental needs**.

Read the full article here.

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