• At least 175,000 Verizon customers are experiencing service disruptions.
• The outage began around noon Eastern Time, affecting voice and data services.
• Reports indicate that many devices are showing "SOS" mode due to connectivity issues.
• Authorities are advising users to find alternative methods to place emergency calls.
• Verizon is actively working to resolve the issue and has promised account credits for affected users.

A widespread service outage is affecting at least 175,000 Verizon customers across the United States, with issues noted in cities such as New York, Washington D.C., and Chicago. The outage, which began around noon Eastern Time, has hindered customers' ability to make calls and access data services. Verizon stated, "We are aware of an issue impacting wireless voice and data services for some customers," and has deployed engineering teams to address the problems promptly according to ABC News and Business Insider.

Downdetector, which tracks outages, indicated that complaints surged, reaching nearly 180,000 reports within the same hour. Many users expressed frustration on social media, noting that their devices were showing "SOS" mode, which signifies a lack of network connection. New York City's Emergency Management stated that the outage could potentially impact calls to 911 and advised citizens to use alternative methods for emergencies, such as landlines or visiting police stations, according to CBS News and Indiatimes.

The outages have been attributed to technical issues, though Verizon has yet to clarify the specific cause. The company has apologized for the inconvenience, stating, "Our engineers are engaged and are working to identify and solve the issue quickly," as emphasized in statements released to multiple outlets. As part of their mitigative efforts, Verizon has also promised to provide account credits to affected customers, reflecting their commitment to restoring service and resolving the disturbance, as indicated by Indiatimes and CBS News.