Credited from: NEWSWEEK
Spotify experienced a major service disruption on Wednesday, with tens of thousands of users worldwide reporting problems with streaming music on the app and website. Issues began surfacing around 9 a.m. EST, peaking at more than 48,600 reports, according to Downdetector, which tracks outages in real time, as noted by The Hill.
In response to the situation, Spotify acknowledged the concerns on their social media platform X, stating, "We're aware of some issues right now and are checking them out!" Many users expressed their frustrations online, with some humorously remarking on their dependency on the service during their daily routines, as reported by Forbes.
By midday, the company announced that the outage was resolved, although it hasn't clarified the underlying cause of the technical difficulties. A spokesperson indicated to Newsweek that the outage was not caused by a security breach, dismissing claims suggesting otherwise.
Despite the issues, users were still able to play previously downloaded music, although functions such as searching for new artists were impaired. As Spotify regained functionality, reports continued to flow in, tracking the recovery process through their official update channels as highlighted by Business Insider.
Spotify, which boasts over 675 million users globally, is expected to provide further updates regarding any future outages or improvements based on user feedback, according to CBS News.