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Meta Apologizes After Users Encounter Graphic Content on Instagram Reels

share-iconPublished: Thursday, February 27 share-iconUpdated: Thursday, February 27 comment-icon9 months ago
Meta Apologizes After Users Encounter Graphic Content on Instagram Reels

Credited from: CBSNEWS

Meta has issued an apology after a technical mishap resulted in a surge of graphic and violent content appearing in the Instagram Reels feeds of certain users. The company confirmed that the issue was due to an “error” which they have since rectified. A spokesperson for Meta stated, “We have fixed an error that caused some users to see content in their Instagram Reels feed that should not have been recommended,” as reported by Business Insider.

Many users reported that their feeds were flooded with short videos depicting extreme violence, despite having their "Sensitive Content Control" settings adjusted to the highest moderation level. These videos, which included disturbing images of shootings and other violent acts, were tagged as “not safe for work” but still appeared in user feeds, provoking significant backlash against the platform.

The company aims to protect its users by removing particularly graphic or violent content, a policy that has been in place for some time. However, the recent error comes in the wake of Meta's decision to replace its third-party fact-checking system with a community-driven model, similar to those implemented by other platforms, such as CBS News.

Meta had previously faced criticism for its content moderation practices, particularly regarding its role in the dissemination of misinformation and harmful content globally, as highlighted in an article on The Hill. In a related response, the company announced plans to simplify its content policies, inciting concerns from tech advocacy groups about the potential for increased misinformation on its platforms.

For further details on this ongoing situation and its implications for social media regulation, visit the source articles.

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