Key Takeaways:

• More than 3,000 users reported issues accessing Slack due to an outage on February 26, 2025.
• Slack acknowledged the issue, stating they are working to restore functionality for messages, workflows, and more.
• Users faced problems with logging in and using certain features, though some services have been restored.

On Wednesday, February 26, 2025, the widely-used workplace messaging platform Slack experienced a significant outage affecting users across the globe. Reports from the outage tracker DownDetector indicated that at its peak, over 3,000 users were reporting issues accessing the service, with problems primarily occurring in the United States, Canada, the United Kingdom, and Europe.

The outage was first reported around 10:27 a.m. Eastern Time, with users facing difficulty logging in, sending messages, and loading channels. Slack responded to these reports, stating, “We’re investigating reports of trouble connecting or loading Slack,” and assured users that updates would be provided promptly. In subsequent updates, the company confirmed they were also looking into issues surrounding various Slack features such as workflows and API functionalities, as highlighted by HuffPost.

Despite Slack restoring most of its functionalities throughout the day, the company acknowledged that some users may still experience lingering issues, particularly with logging in and connecting to their workspaces. “We identified the cause of the issue and are continuing to monitor our health metrics,” the company noted, emphasizing their commitment to restoring full functionality. Users were advised to check Slack Status for ongoing updates and recommended troubleshooting steps.

Launched in 2013, Slack has become a critical communication tool for businesses, with over 200,000 paid customers and daily usage across more than 150 countries. Major companies including Airbnb, Uber, and Target utilize the platform, which touts itself as an alternative to email and other communication methods.

As Slack continues to recover from this outage, users await confirmation of full restoration. Meanwhile, alternative platforms like email or Google Chat are recommended for ongoing communication needs.

For more information, visit the original articles from Forbes, India Times, and CBS News.