The company Genasys announced it has implemented new safeguards to its emergency alert system following incorrect wildfire evacuation notifications sent to Los Angeles residents.
Initial erroneous alerts, intended for the Kenneth Fire, were mistakenly dispatched to all 10 million residents, causing widespread panic.
Residents received subsequent follow-up messages instructing them to "disregard" the false alerts, with additional incorrect notices reported.
Genasys claims it could not replicate the error that led to the misinformation and emphasizes the new software safeguards designed to avert future incidents.
The city's investigation continues, focusing on ensuring the alert system effectively protects the public during emergencies.