The Impact of Negative Reviews on Bay Area Restaurants - PRESS AI WORLD
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The Impact of Negative Reviews on Bay Area Restaurants

share-iconSaturday, January 11 comment-icon3 weeks ago 9 views
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sfgateSFGATE
The Impact of Negative Reviews on Bay Area Restaurants

Credited from: SFGATE

  • Emily Winston, founder of Boichik Bagels, expresses that negative reviews feel like a "punch in the gut" despite her restaurant's success.
  • In today's digital age, social media posts from food influencers often have a greater impact than traditional restaurant reviews.
  • Chef Geoffrey Lee faced backlash over a food blogger's review, which led to his resignation from multiple restaurants.
  • Restaurant owners like Raul Medina utilize feedback for improvement, but warn of the emotional toll of negative comments.
  • The episode highlights the responsibility of both bloggers and restaurant owners in handling public feedback with care.

For more details, read the full article here.

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