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UK Awards 2024 Highlight Worst Customer Service Experiences

share-iconMonday, December 30 comment-icon3 weeks ago 8 views
News sources:
theguardianTHEGUARDIAN
UK Awards 2024 Highlight Worst Customer Service Experiences

Credited from: THEGUARDIAN

  • The 2024 awards for poor customer service in the UK reveal troubling patterns of consumer dissatisfaction across several sectors.
  • Teachers Pensions tops the list for halting pension payments to retired teachers without proper confirmation of status.
  • In an eco-related misstep, the government’s insulation grants have left homeowners unable to sell properties due to faulty installations.
  • Eurostar received the Disability Rights Champion award for neglecting essential support for disabled passengers.
  • A series of complaints against British Airways highlight its disregard for customer grievances and support issues related to bereavement.

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