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Air India Express Delays Delivery of Luggage for Kuwait-Chennai Passengers

share-iconPublished: Thursday, January 09 share-iconUpdated: Thursday, January 09 comment-icon10 months ago
News sources:
INDIATIMES
Air India Express Delays Delivery of Luggage for Kuwait-Chennai Passengers

Credited from: INDIATIMES

  • Several passengers on an Air India Express flight from Kuwait to Chennai discovered their luggage was missing upon arrival.
  • A total of 176 passengers were aboard the flight that landed around 6:30 am on Monday, and many reported no luggage on the conveyor belt.
  • Airline staff informed passengers that some bags were withheld to comply with air haul weight restrictions.
  • An Air India Express spokesperson expressed regret and stated that the delayed baggage would be delivered to passengers' homes at the airline's expense.
  • An aviation expert criticized the airline's decision, emphasizing that proper weight planning should have prevented this situation.

For the full article, visit Times of India.

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