Online holiday shopping reached a new record high in 2024, exceeding $240 billion in sales during November and December.
Compared to the previous year, this represents a nearly 9% increase in e-commerce spending.
Key product categories driving sales included electronics, apparel, and home goods, which made up over half of the online spending.
The rise of AI shopping assistants contributed to a 1,300% increase in traffic from generative AI-powered chatbots to retail sites.
Retailers benefitted from strong discounts, particularly in high-priced items, showcasing the resilience of U.S. consumer spending despite ongoing high interest rates.